Panasonic PRDCS Enhancing Digital Commerce Operations with RPA and Generative AI Key Solution: Robotic Process Automation (RPA) & Generative AI Engagement Background: Panasonic PRDCS, part of Matsushita Electric Research and Development (Suzhou) Co., LTD., was established in 2002 and is fully invested by Matsushita Electric (China) Co., LTD.—the 49th enterprise of the Panasonic Group […]
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Order Logistics Intercept Optimising Refund Order Logistics to Enhance Customer Experience Key Solution: Robotic Process Automation (RPA) Challenge Retailers face several challenges when handling refund orders, especially during promotions, such as: High manual workload: Retailers must manually check logistics companies, contact them, and request the interception of shipments, which is time-consuming. Inefficient refund process: After
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Product Automatically Shelves Automating Product Listings for Faster, Error-Free Operations Key Solution: Robotic Process Automation (RPA) Challenge Merchants face a various issues when listing products across multiple e-commerce platforms, such as: High manual workload: Merchants are required to manually log in to multiple e-commerce platforms, create products, input product details, and upload images for each
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