RPA in Logistics Information Query

Optimising real-time logistics tracking and updates with Robotic Process Automation (RPA)

 Key Solution: Robotic Process Automation (RPA)

Challenge

Tracking logistics information manually is time-intensive and prone to delays. Operations require real-time tracking across multiple systems, with timely updates to both shippers and recipients.

Solution – Automation Workflow:

Before Implementation:
  • Manual tracking prone to delays.
  • Limited visibility of logistics data in real-time.
  • Manual communication with recipients and shippers.
After Implementation:
  • Automated real-time tracking and updates.
  • Instant access to shipment and inventory details.
  • Proactive notifications to stakeholders.
Impact

100% Accuracy

80% Efficiency

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